Privacy Policy

This Privacy Policy describes how we collect, use, and disclose information from users of our Site. This Privacy Policy does not apply to websites, applications, products, or services that display or link to different privacy statements; in the event of a conflict or inconsistency between this Privacy Policy and a privacy policy for such website, application, product, or service, the latter controls.

1. User Consent

By submitting information through our Site, you agree to the terms of this Privacy Policy and you expressly consent to the collection, use, and disclosure of your information in accordance with this Privacy Policy, as amended from time to time.

Types of Data We Collect

We collect and store the information you provide to us through your use of the Site, including, for example, We may collect information from you, such as your first name, last name, and email address when you sign up to receive our emails and downloadable files.

We may collect information from you, such as your first and last name, email and mailing addresses, password, and other profile information when you create an account to log in to our platforms (an “Account”). We may also retain information on your behalf, such as files that you store using your Account.

We may collect your email address if you choose to provide us with it in an application or in connection with the use of one of our products.

We may collect information from you, such as your first and last name, email, mailing address, and reservation information, when you submit a reservation for a product.

When you order our product(s), we (and/or our third-party payment processors) will collect all information necessary to complete the transaction, including your name, credit card information, billing information, and shipping information.
If you provide us feedback or contact us via email, we will collect your name and email address, as well as any other content included in the email, in order to send you a reply.

When you participate in one of our surveys, we may collect additional profile information.

When you make postings on the message boards of our Site, the information contained in your posting will be stored on our servers and other users will be able to see it.

Information Collected Automatically via Technology

To make our Site more useful to you, we may automatically collect information from you as you browse our Site, including your browser type, operating system, Internet Protocol (IP) address (a number that is automatically assigned to your computer when you use the Internet, which may vary from session to session), domain name, referring URL, and/or a date/time stamp for your visit.

We also use cookies, web beacons, and URL information to gather information regarding the date and time of your visit and the information for which you searched and which you viewed. “Cookies” are small pieces of information that a website store on your computer’s hard drive while you are viewing a website. We may use both session cookies (which expire once you close your web browser) and persistent cookies (which stay on your computer until you delete them) to provide you with a more personal and interactive experience on our Site. Persistent cookies can be removed by following Internet browser help file directions. You may make choices about cookies as described below. Web beacons are electronic images that may be used on our Sites and in our emails. We use web beacons to deliver cookies, count visits, understand usage, and tell if an email has been opened and acted upon. We also use cookies and related technologies such as web beacons to better understand your needs, remember your preferences, and provide targeted advertising.
You may opt into tracking using cookies via the banner presented on the Site on your first visit. Declining cookies will not affect the functionality of the Site for you.

Collected Information Retention Period

Personal information will be processed and stored for as long as required by the purpose for which it has been collected.
Personal information collected for the purposes of Ace Media’s legitimate interests as outlined in this policy shall be retained as long as needed to fulfill such purposes.

We may be allowed to retain your personal information for a longer period whenever you have given consent to such processing, as long as such consent is not withdrawn. Furthermore, we may be obliged to retain your personal information for a longer period whenever required to do so for the performance of a legal obligation or upon order of an authority.

Once the retention period expires, your personal information will be deleted. The right to withdraw consent to data collection cannot be enforced after the expiration of the retention period.

Third Party Data Collection

Third parties that provide us with analytics or other services for the Site may also automatically collect some of the information described above, including, for example, IP address, access times, browser type and language, pages and products viewed, device type, device identifiers, and Wi-Fi information. Please consult individual applications’ or products’ privacy policies for more information on data collection, use, and sharing.


Subject to subsection (b) above, other third parties, including advertisers, ad measurement services, and ad networks, may also automatically collect information about you through the Site, including information about your online activities over time and across different websites, devices, online channels, and applications when you use our services. These third parties may use web beacons or cookies on our Site.


Some third parties, such as Google, may also collect information for online advertising purposes and to provide us and other statistics about users of the Site.